Do you use Rogers or Fido for phone or internet? Don’t be alarmed if you can’t phone, text or use your data.
Many Rogers wireless customers across Canada woke up Monday morning to find they were unable to make calls or use their cellphone’s data plan.
Some wireless customers are experiencing an intermittent service interruption for wireless voice and data services. Our team is working quickly to restore services as soon as possible. We apologize for the inconvenience and will continue to provide regular updates.
— RogersHelps (@RogersHelps) April 19, 2021
Rogers posted a tweet apologizing for the service interruptions, saying their team is “quickly working to restore services as soon as possible.” Fido customers are also experiencing the same issues as they share a network.
Some Rogers customers are reporting their service has been out since midnight.
There is still no word on when service will be restored.
This is why we need more telecom competition in Canada. We can’t rely on just 2 not to mention the insane prices they charge us
— Tesla Owners Online (@Model3Owners) April 19, 2021
Interesting since when I was at the Fido store they informed me it was nation wide and it's been out for 8hrs
— Amanda Gonzalez RMT (@AmandaGonzalezS) April 19, 2021
For those of us working from home this has serious repercussions. I have patients who are waiting for their scheduled calls and I can't use my phone. No one has home phone these days so when you cut off our cell phone, we are disconnected from everyone. This is unacceptable!
— UnderHisEye (@UnderHisEye6) April 19, 2021
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