BC Transit has announced its newly redesigned website will launch early this week, on Tuesday, March 31st.
According to the transit company, their new website design focuses on the information riders use most, including routes, schedules, fares and service alerts.
The redesign includes a more modern look and simplified navigation that will help customers find transit information with fewer clicks.
BC Transit says they took rider feedback into consideration when designing the new website.
“The redesign reflects feedback from both frequent and infrequent riders to help ensure the website makes it easy for anyone, whether they ride every day or are new to transit, to quickly learn how much the bus costs, how to pay and where to catch it,” said the company in a media release.
“The site was also designed to be mobile-friendly, ensuring a consistent look across phones, tablets and desktop computers.”
Not only will the look be improved upon, but the new site will also improve upon site performance and enhanced user-experiences.
“While we aim for the highest level of quality at launch, we will continue enhancing the website as we learn and improve the experience for customers. Some features may behave unexpectedly, and BC Transit will resolve issues as they arise,” BC Transit continued.
Following the new site’s launch, BC Transit invites customers and transit-users to share their feedback and suggestions about the new website.
In May, the company will be conducting another round of public engagement through their ‘Voice of the Rider’ platform.
The total cost for the website redesign project was $3.8 million, and was paid for by the Province along with local government partners.
This project was completed in two phases: re-platforming the website to a new content management system, then acquiring a new hosting provider and redesigning the website.
