Victoria International Airport (YYJ) has received a 2025 ASQ Customer Experience Award, recognizing it as one of the best airports for departures in North America.
The ASQ Customer Experience Awards are considered the world’s most credible recognition of the passenger experience, highlighting the top airports around the globe using real-time passenger feedback collected through ASQ’s Departures and Arrivals Surveys.
For the best airports at departures category, airports are grouped by their size and region. YYJ was recognized as one of the best airports handling under two million passengers per year.
St. John’s International Airport also received recognition in this category.
In total, 13 North American airports were highlighted, including the Toronto Pearson International Airport in the category for serving over 40 million passengers annually.
Each ASQ Customer Experience Award is shaped by the voices of more than 700,000 passengers across over 400 airports in 110 countries every year, ensuring the recognition reflects passengers from around the world.
While Victoria International Airport may be smaller than many major hubs, the award showcases its efficiency and the smooth experience it provides for passengers travelling through YYJ.
For the full list of winners, click here.
