Thousands of Greater Victoria homes could lose door-to-door mail delivery in 2027

Residents across Greater Victoria could soon be saying goodbye to door-to-door mail delivery.

Canada Post announced Thursday that Victoria, Saanich, Esquimalt, Colwood, Langford, View Royal and the Songhees Nation have been selected as part of the next phase of its national transition to community mailboxes.

The changes are expected to take place in 2027. The move comes just weeks after Vancouver Island avoided the first round of planned conversions announced in April.

At the time, Canada Post identified approximately 136,000 addresses across Canada for conversion in late 2026 and early 2027, including communities in the Lower Mainland such as Abbotsford, Mission and North Vancouver.

No Vancouver Island communities were included in that initial phase.

Now, Canada Post says it is preparing to convert approximately 485,000 additional addresses across 37 communities nationwide next year, including several municipalities and one First Nation community in Greater Victoria.

Communities included in the 2027 conversion plans:

• Victoria
• Saanich
• Esquimalt
• Colwood
• Langford
• View Royal
• Songhees Nation (New Songhees 1A)

The Crown corporation says the changes are part of a broader transformation plan aimed at modernizing operations and improving its long-term financial sustainability.

Nearly three-quarters of Canadian addresses already receive mail through centralized delivery methods such as community mailboxes, apartment mailrooms or post office boxes.

Canada Post plans to convert the remaining four million door-to-door delivery addresses over the next five years.

According to Canada Post, community mailboxes provide secure compartments for mail and parcels while reducing delivery costs. The corporation says more than 80% of parcels already fit within community mailbox compartments or dedicated parcel lockers.

Before any changes occur, Canada Post says it will work with local governments and Songhees Nation to identify suitable mailbox locations and will notify affected residents in advance.

The process can take several months and includes consultation and site planning.

Canada Post says customers with accessibility needs can apply for accommodations through its Delivery Accommodation Program, which may include accessible mailbox features or, in some cases, continued home delivery.

The corporation cited ongoing financial pressures as a key reason for the transition. Canada Post reported a record loss in 2025 and says additional losses have continued into 2026.

For now, no specific neighbourhoods or postal codes within Greater Victoria have been announced. Canada Post says those details will be released as planning progresses.

Residents can view the latest information on community mailbox conversions and postal codes scheduled for future changes through Canada Post’s transformation website.