The Insurance Corporation of British Columbia has launched a new online platform designed to make it easier for drivers to manage their licensing, insurance and claims in one place.
The new portal, called “My ICBC,” acts as a centralized hub where customers can access more than 20 services through a single login on the ICBC website.
According to ICBC, the platform allows users to move between services without needing to sign in multiple times. The portal combines driver licensing tools, insurance management, account services and claims support in one digital dashboard.
“My ICBC was built to meet customers where they are today and reflects our broader commitment to modernizing ICBC across the organization,” said ICBC President and CEO Jason McDaniel in a statement.
He said the launch is part of the organization’s push toward a more streamlined, digital-first experience for drivers across BC.
Once logged into the portal, customers can access a range of services related to driver licensing, including checking the status of their driver’s licence or BCID, tracking a licence or ID card that has been mailed, booking driver licensing appointments and taking the practice knowledge test.
Insurance-related tools are also included. Drivers can view their insurance policy status, renew coverage, print insurance documents, submit odometer readings, request vehicle claim history reports and find a local insurance broker.
The platform also includes several account management features, such as updating contact information, signing up for direct deposit, viewing payment plan details and paying outstanding ICBC debt.
Claims services are integrated as well, allowing customers to report a crash, manage an existing claim, submit witness reports and locate nearby collision repair facilities or health-care providers.
ICBC says the portal is available now and can be accessed by signing in online here.
