The Canadian Radio-television and Telecommunications Commission (CRTC) announced an update today that will turn unlocked phones from a rarity into a right.
As of December 1, 2017, the CRTC mandates that “all individual and small business wireless service customers will have the right to have their cellphones and other mobile devices unlocked free of charge.”
All devices from that day onward must also be sold unlocked.
Starting in December, canceling contracts and returning devices within 15 days of purchase will be possible for customers, provided they haven’t exceeded half their monthly usage limit.
Family Plan Clarifications
In the same announcement, the CRTC clarified aspects of family and shared plans. For instance, family plan account holders must consent to data overage and roaming charges.
— CRTCeng (@CRTCeng) June 15, 2017
“While [Canadians] appreciate the Code, they told us loudly and clearly that it could be more effective. We have listened to them,” said CRTC Chairman Jean-Pierre Blais. “The changes and clarifications we are announcing today will give Canadians additional tools to make informed choices about their wireless services and take advantage of competitive offers in the marketplace.”
For more information as well as the full CRTC statement, click here.